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Kaimar Karu

Kaimar is a Partner at Mindbridge, a consultancy company operating out of Tallinn and London. He used to work as the Head of Product Strategy and Development at AXELOS, where he was responsible for leading the work on ITIL and PRINCE2, bringing in Lean, Agile, and DevOps principles and practices. He is the lead author of the official “ITIL Practitioner” guidance published in 2016, author of “ITIL and DevOps: Getting Started”, and co-author of “Using Kanban in IT Operations”.

Before joining AXELOS, Kaimar was working with Skype, focusing on the modernization of ITSM and TechOps practices. He has a background in Product and Service Management, Project and Program Management, IT Operations, and Software Development. Recently, he has been focusing on researching the intersection of philosophical and technical challenges with AI, and leveraging Complexity Thinking and the Cynefin framework in IT management, ITSM, and Project Management.

Beyond the Hype: the Real Promise of AI

This pragmatic session will focus on the “so what” questions related to Artificial Intelligence (AI). It will cover the real-world technical capabilities based on current practices and the latest AI research, as well as the philosophical aspects and ethical implications of designing, developing, and operating human-impacting systems that leverage machine learning and advanced AI capabilities. Kaimar will specifically look at the impact of AI on agile software development and technical IT operations, plus he will discuss how to tune in and cut through the (marketing) noise of “AI-as-a-buzzword”. Join this session to find out the direction that AI is heading, key practical challenges, and the differences between AI, machine learning, and deep learning among other things. Discover what aspects of your role is or could be impacted by AI, and what it means in practical terms beyond the “your job will disappear” scare. Plus, take away practical considerations for leveraging AI in a responsible and ethical manner.